Reset Your Password

There are two ways to change your password for the Encoura platform: in My Account, or on the login screen.

My Account

If you are logged in, you can change your password in My Account. 

1. Go to the Hi, (Your name) menu, and select My Account:
   
   
   
   
2. Click Change Password:
   
   
   
   
3. Enter and confirm your new password:
   
   
   

Login Screen

You can change your password at login.

1. Click Forgot password?:
   
   
   
   
2. Enter your email address and click Continue:
   
   
   
   
3. You will be sent an email from support@encoura.org with instructions for resetting your password.
   
   
4. Follow the link in the email to reset your password. A window will open and prompt you to create a new password:
   
   
   
   
5. Then head back to the login screen to login with your new password.