Students participating in the myOptions® program will be able to request transcripts, letters of recommendation, and more, to be sent directly to your institution in the Data Center app. Institutions are able to download these files from the Student Credentials tab as they are requested by students - similar to ACT® Score Reports. Student Credentials is a new service made possible through the launch of myOptions Encourage™, a new technology platform for K-12 educators that allows educators and mentors to connect with students using myOptions and guide them through the college planning process. You can learn more about myOptions Encourage and this exciting feature by watching our on-demand training session and reviewing the information below.
Permissions to Access Student Credentials
Initially, all users with ACT Score Report permissions will be granted access to Student Credential files. If a teammate does not have access to Student Credentials, it can be granted by an account administrator as a role-based permission setting. To update your permissions, please contact your Encoura® platform administrator at your institution. If you are unsure who your administrator is, please contact support@encoura.org for assistance.
Student Credential File Types
Students will be able to request the following credentials be sent to your institution to complete their applications:
- Transcripts
- Resumes
- Letters of Recommendation
- High School Profiles
- Admission Essays
- Cover Letters
- Personal Statements
- Other
You can search for them by changing your view with filters or searching for a specific student's name.
Exporting Student Credentials
You will receive an email notification when new Student Credentials are ready for download. The export button will appear green the first time a file is ready for export, and it will appear blue thereafter. You can export a file as many times as you would like for up to 12 months, and view the export history of each file using the arrow next to the export button. All individual student credentials are delivered in PDF (Adobe Acrobat) format. Each file name will contain the Credential Type, Student ID, Student First Name, Student Last Name, Submitted Date, and High School Name as shown here:
<Type>‐<Student ID>‐<Student First Name>‐<Student Last Name>‐<Submitted Date>‐<HS Name>.pdf
Click "Export" to select a single file to download directly to your machine.
To export multiple files simultaneously, select the checkboxes on the left and click "Combined Export.” The combined export window will appear to confirm that you would like to export all of the selected files as a single zip folder. Once confirmed, the file will begin downloading directly to your machine. The name for your ZIP file will contain the Export Date as shown here:
Encoura‐Student‐Credentials‐<Export Date>.zip
