The files and resources below will assist with providing data to Encoura for various products including Insights Cloud, Enrollment Lens, eMatch and Affinity Connection. While all files uploaded will use the Encoura Standard Import Layout, each product has different requirements regarding the fields required and recommended. Please refer to the documentation below to determine which fields are required for the product you're using.
Upload Options
Data Center - Insights Cloud/Enrollment Lens, Affinity Connection and eMatch files can be uploaded and tracked using the Encoura Data Center Upload Files tab. From there you can create a new upload or track the progress of previous uploads. For more information about Encoura Data Center
SFTP - Enrollment Lens and Insights Cloud files can be uploaded via the Encoura Secure File Transfer Protocol (SFTP) at upload.encoura.org. If you don't have an SFTP user account, email support@encoura.org with contact name and email address for the new user account. For more information about Encoura SFTP
API - Beginning in Spring 2023 the existing Encoura Application Programming Interface (API) functionality will be expanded to include file uploads for all supported products.
Contact support@encoura.org with any questions.